Diploma – Integrated Emergency Management

Since 2009 FIOR have been delivering highly successful critical incident management training across both the private and public sectors and in response to client demand launched a 22 week Diploma of Integrated Emergency Management in April 2014.  Following on from the success of the inaugural cohort the Diploma was further developed and run in 2017.  Students have been drawn from an airport authority, global logistics company, a local authority, major spirit producer, overseas gas worker, Scottish Police and Scottish Fire services.  The next cohort will commence 11 April 2018 and is open to all.

The course incorporates stringent audit controls and is delivered utilising a blended learning approach of attendance at tutorial days (either in person or by online conferencing facility) held at the University of Stirling campus, home research and learning of approx 20 hours per month, interactive mentor support by experienced incident managers, and attendance at a 3 day intensive residential simulated exercise.

The face to face element of the tutorial day input by highly experienced incident managers is crucial to the students learning and absence from more than one of the tutorial days will debar students from successful completion of that diploma programme.

The diploma programme is recognised by University of Stirling and succesful candidates will earn 30 points at SCQF level 11 which are acknowledged as post graduate credits and a prior learning earning entry qualification and/or credit points to an appropriate University programme of further learning.

Rationale & Content

The Diploma of Integrated Emergency Management is designed to meet the training and developmental needs of those from the private and public sector who will be expected to respond to organisational requirements for emergency management. Normally the individuals involved will be middle managers with organisational responsibility for a functional area of business. The responsibilities of emergency management may well be quite divorced from their normal role in the organisation. And yet, due to their seniority and position, in an integrated emergency management situation they may well be required to assume the role of a ‘silver’ or tactical commander. The purpose of this training is to prepare them as individuals and their organisation for this eventuality.

The Dip IEM starts from the foundation of ‘Preparing Scotland’ and the existing legislation, the Civil Contingencies Act, 2004 and the Civil Contingencies Act 2004 (Contingency Planning) (Scotland) Regulations 2005 – or legislation/guidance appropriate to the domicile of the candidate. So candidates begin by realising the context and obligations created under this activity with a strong emphasis placed on the integration of an appropriate response so it is clear that this is a field of multi-agency activity and collaboration.

Candidates will then examine their own organisation in the context of the organisational values and commitment to emergency management. To set the scene candidates will initially consider their own personal values and how those influence their ethics and conduct. This will then be extended to organisational values and ethics and they will focus on the organisation that they represent.

It is then necessary to roll the external legislative expectations and the internal preparations of an organisation together to examine preparedness through strategy, policy and process and then to consider that alongside the corporate and individual liability that prevails. This emphasises the level of responsibility and accountability that exists and is aimed to encourage candidates to identify their individual and collective responsibilities through preparedness and response.

Subsequently, having emphasised individual and collective responsibility, the focus is on providing candidates with the knowledge and skills of leadership and decision making so that they are able and equipped to fulfil the ‘Silver’ commander role in an emergency situation.

The programme will be completed by the attendance of all candidates to a three day residential event in which simulated exercising will be a prominent feature, providing candidates with the opportunity to test their knowledge and skills in a relatively safe environment.


There are differences between being a manager and being a leader – critical incidents happen without warning – responses within the ‘golden hour’ at the start of a critical incident will set the scene for a positive resolution preventing a crisis turning into a disaster. In addition to controlling the incident and protecting the company reputation companies have a corporate responsibility to prepare and protect those managers selected by you to lead in an emergency situation from incurring significant or long term personal damage.

FIOR trainers are trained critical incident leaders, who have experienced the real thing, and who can assist your organisation to train managers to become positive leaders in the high pressured environments of internal and external emergency situations, successfully establishing their leadership of the team and command & control of the often chaotic happenings occurring in the initial phase of an incident.

The FIOR approach based on merging theory with tradecraft, and the provision of a toolkit, to assist those leaders to effectively handle a critical incident contained in the Diploma of Integrated Emergency Management is unique in the market place.


Executive managers have long identified the need for their staff to receive management and leadership training to develop their skills and abilities to succeed in their daily management responsibilities. This appreciation of a training need has been extended in many organisations to embrace the development of the individual teams led by those managers.

However modern times have brought new and challenging threats to business continuity and have dictated the need for detailed Incident Response planning and the provision of high quality training to Incident Response leaders and their teams. Many identified leaders for such incidents are ill prepared for this challenging and high pressure environment – an excellent manager does not automatically possess the leadership qualities to succeed in a critical incident where the safety of people and business reputation & continuity is at risk.


The attendance fee for the Diploma is an all-inclusive charge of £1300** + vat (see below for early bird rate)  covering all tutorial days (refreshments and lunch), the 3 day Exercise , and all learning material. The fee does not include the cost of any accommodation. This fee will be chargeable prior to the commencement of each programme.  For self funding students a monthly instalment plan can be drawn up by prior arrangement however the course fee must be paid in full to allow the student to graduate.

***An early bird rate of £1000 + vat is available to confirmed registrations received by 28 February 2018***


The next intake of students will take place on 11 April 2018.   To register your interest email carol.holden@fior.org.uk.

Single monthly tutorial days will be held at Stirling University Innovation Park within the University of Stirling campus and will commence at 9.30am and finish at 4.30pm for Outcomes 1-5. The final Exercise event will also be located within the University and will be held over 3 days with working hours between 9am and 5pm with the possibility of evening focus sessions if required.

The Diploma can also be customised and delivered in house to organisations with a minimum of six students. This can result in significant cost savings particularly if in house training facilities can be provided. If you are interested in this option please contact us for further details.

For further information or to apply to join the Diploma please contact carol.holden@fior.org.uk or download an application form here – Candidate Registration Form